The Druid is an intelligent chat bot that empower employees, customers and partners to digitally communicate with your business and enterprise systems in the most intuitive, efficient and human-like way.
Each employee, client, supplier or business partner in your business gets a Druid assistant.
The Druid applies modern technologies and design principles, providing a familiar (chat) user experience across all lines of business, tasks and devices. You enable users to interact with complex business systems even when they do not have access to them. Druid’s assistance reduces the time spent by employees with data operation (non-productive time) and increases data quality, therefore reducing the overall costs for the same output.
Report issues, find information, pull reports, and more – all without tying up support staff resources or waiting long minutes on the line.
Your systems become closer to employees and stimulate them to quickly adopt this innovative way of working which translates into reduced non-productive time spent in operating in different complex business systems.
The Druid Platform gives companies the rich features needed to extend and customize chatbot skills and connectivity towards different enterprise systems, without unnecessary development complexity. Through its conversational design flow you can easily train your intelligent assistant and based on in-built cognitive services and AI components can turn human requests and system data into conversations.
Furthermore, Druid Platform brings you at a fingerpoint, dashboard capabilities in order to get granular data on how your Druid is giving and receiving feedback and more other indicators.
The DRUID platform gives enterprises the necessary building block to clear the hurdle of “how” when it comes to designing, building, testing, and deploying AI-powered chatbots. This one-stop solution provides a scalable, secure, configurable and extendable foundation to create chatbots that perform a wide range of intelligent tasks, communicate with people and systems, and leverage data to drive actionable employee and customer engagements across channels.
Our Platform’s robust and flexible architecture runs in the cloud using Microsoft Azure infrastructure, and can connect with on-premise and online systems, ensuring it addresses the most complex IT and business requirements.
Main solution components:
Druid platform follows the strictest guidelines for security and compliance regardless of industry, from customer information to proprietary business data.